About Privacy Policy at EDUeki

Privacy Policy for EDUeki.com

Last Updated: 14/06/2023

This Privacy Policy explains how EDUeki.com collects, uses, discloses, and safeguards the personal information of its users when they access or use the website [www.EDUeki.com] ("Website") and any related services provided by EDUeki.com ("Services"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Please read this Privacy Policy carefully before accessing or using the Website or Services. By accessing or using the Website or Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Website or Services.

Collection of Personal Information

We may collect the following types of personal information from users:

1.1 Information You Provide: When you create an account or use our Services, we may collect personal information such as your name, email address, contact number, and other relevant information.

1.2 Payment Information: If you make a payment through our Services, we may collect payment card information, billing address, and other necessary details to process your transaction securely. Please note that we do not store your payment card details on our servers. We use a third-party payment gateway, Razorpay, which has its own privacy policy and security measures.

1.3 Usage Information: We may collect information about how you use the Website and Services, including your IP address, browser type, device information, and other usage details. This information helps us analyze and improve our Services and enhance your user experience.

Use of Personal Information

We may use your personal information for the following purposes:

2.1 To Provide and Improve Services: We use your personal information to provide and improve the Website and Services, personalize your experience, and respond to your inquiries and requests.

2.2 Communication: We may use your contact information to send you important updates, notifications, newsletters, and promotional materials related to our Services. You can opt-out of receiving promotional communications at any time.

2.3 Payment Processing: We use your payment information to process transactions securely and efficiently through our third-party payment gateway, Razorpay. We do not store your payment card details on our servers.

2.4 Compliance and Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, and enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may disclose your personal information in the following circumstances:

3.1 Service Providers: We may engage third-party service providers who assist us in operating the Website and Services, such as hosting, analytics, payment processing, and customer support. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated to protect your information.

3.2 Business Transfers: In the event of a merger, acquisition, or transfer of our assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email and/or a prominent notice on our Website regarding any change of ownership or use of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, government investigation, or subpoena.

Security of Personal Information

We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links and Services

The Website and Services may contain links to third-party websites, applications, or services that are not operated or controlled by EDUeki.com. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of these third-party services before providing any personal information to them.

Children's Privacy

The Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website. Your continued use of the Website or Services after the changes are made signifies your acceptance of the revised Privacy Policy. We recommend that you review this Privacy Policy periodically to stay informed about our practices.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at trainings@edwiki.in.

By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Refund Policy for EDUeki.com

Last Updated: 14/06/2023

This Refund Policy explains the refund process and policy for payments made on the website [www.EDUeki.com] ("Website") and any related services provided by EDUeki.com ("Services"). We strive to ensure customer satisfaction and provide a fair and transparent refund process.

Eligibility for Refunds

Refunds may be eligible under the following circumstances:

1.1 Subscription Payments: If you have subscribed to a paid plan or service on the Website and wish to cancel your subscription, you may be eligible for a refund based on the terms and conditions of the specific plan or service. Please refer to the plan details or contact our customer support for further information.

1.2 Course Payments: If you have purchased a course on the Website and are dissatisfied with the content or quality, you may request a refund within a specified time period. The eligibility and duration for course refunds may vary depending on the specific course and its terms and conditions. Please refer to the course details or contact our customer support for further information.

Refund Process

To request a refund, please follow the process below:

2.1 Contact Customer Support: If you believe you are eligible for a refund, contact our customer support team via trainings@edwiki.in within the specified time period for your request to be considered. Please provide details of your purchase, including the transaction ID and the reason for your refund request.

2.2 Review and Verification: Our customer support team will review your refund request and verify your eligibility based on the applicable terms and conditions. We may require additional information or clarification to process your request.

2.3 Refund Decision: Once your refund request is reviewed, we will notify you of the decision regarding your refund eligibility. If approved, we will initiate the refund process.

2.4 Refund Method: Refunds will be issued using the original payment method used for the purchase, unless otherwise specified. Please note that the processing time for refunds may vary depending on your payment provider and financial institution.

Non-Refundable Items and Services

The following items and services are generally non-refundable:

3.1 Digital Downloads: Once a digital download, such as an e-book or software, has been accessed or downloaded, it is generally non-refundable.

3.2 Completed Services: If you have received and utilized a service in its entirety, it is generally non-refundable.

3.3 Third-Party Products or Services: Any products or services purchased through third-party providers, even if accessed through or linked to the Website, are subject to the refund policies of the respective third parties.

Policy Changes

EDUeki.com reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Refund Policy on the Website. Your continued use of the Website or Services after the changes are made signifies your acceptance of the revised Refund Policy. We recommend that you review this Refund Policy periodically to stay informed about our practices.

Contact Us

If you have any questions, concerns, or inquiries regarding this Refund Policy or our refund process, please contact us at trainings@edwiki.in

By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

User Agreement for EDUeki.com

Last Updated: 14/06/2023

This User Agreement ("Agreement") sets forth the terms and conditions for your use of the website [www.EDUeki.com] ("Website") and any related services provided by EDUeki.com ("Services"). By accessing or using the Website or Services, you signify your acceptance of this Agreement. If you do not agree to this Agreement, please do not access or use the Website or Services.

Use of the Website and Services

1.1 Eligibility: You must be at least 13 years old to access or use the Website or Services. By using the Website or Services, you represent and warrant that you meet this eligibility requirement.

1.2 Account Registration: Some features of the Website or Services may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Activities: You agree not to engage in any of the following activities:

a. Violating any applicable laws or regulations;

b. Infringing upon the intellectual property rights of others;

c. Accessing or using the Website or Services in a manner that may disrupt, impair, or interfere with the functioning or security of the Website or Services;

d. Uploading or transmitting any harmful, offensive, or unlawful content;

e. Engaging in any form of unauthorized data collection, including scraping, harvesting, or data mining;

f. Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;

g. Engaging in any activity that may adversely affect the user experience or availability of the Website or Services for others.

Intellectual Property Rights

2.1 Ownership: The Website and Services, including all content, materials, trademarks, logos, and intellectual property rights, are owned by EDUeki.com or its licensors. Except as expressly permitted in this Agreement, you may not use, reproduce, distribute, modify, or create derivative works of any part of the Website or Services without prior written consent from EDUeki.com.

2.2 User Content: By submitting any content, including but not limited to comments, posts, or contributions, you grant EDUeki.com a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content on the Website and in connection with the Services.

Third-Party Links and Services

The Website or Services may contain links to third-party websites, applications, or services that are not operated or controlled by EDUeki.com. We are not responsible for the content, privacy practices, or availability of such third-party services. You access and use such third-party services at your own risk, and this Agreement does not apply to your use of those services.

Limitation of Liability

To the extent permitted by applicable laws, EDUeki.com and its officers, directors, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or Services, including but not limited to damages for loss of profits, data, or other intangible losses.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

Termination

EDUeki.com reserves the right to suspend or terminate your access to the Website or Services at any time and for any reason, without prior notice or liability.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of INDIA. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of INIDA.

Changes to this Agreement

EDUeki.com reserves the right to modify or update this Agreement at any time without prior notice. Any changes will be effective immediately upon posting the updated Agreement on the Website. Your continued use of the Website or Services after the changes are made signifies your acceptance of the revised Agreement. We recommend that you review this Agreement periodically to stay informed about our terms and conditions.

Contact Us

If you have any questions, concerns, or inquiries regarding this Agreement or the use of the Website or Services, please contact us at trainings@edwiki.in

By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this User Agreement.